 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
 |
|
Click here for the Terms and Conditions of The Golden Cross Click here for frequently asked questions about The Golden Cross |
|
|
Terms and Conditions of The Golden Cross |
|
1 |
The responsibility for operating the boat lies with John & Kathryn Hackett, no other person will operate the boat at any time unless they hold relevant qualifications. |
2 |
For any booking contact must first be made with the “Golden Cross” on 07838 377489. Once this provisional booking is made we will send you a booking form which should be completed and returned within 14 days to “The Golden Cross”, Please make any cheques for your donation payable to ‘ Birmingham City Mission” (Golden Cross). On receipt of your booking form and donation you will be sent a confirmation with joining instructions. |
3 |
Cancellations must first be made by telephone and confirmed in writing within seven days. Wherever possible an alternative date will be arranged. |
4 |
Bookings are made in the expectation that the boat will be usable at the time of departure. Where this is not so, due to any circumstances beyond our control, an alternative date will be arranged. The operators can accept no further liability. |
5 |
The boat and crew are limited to eight hours operation each day, during daylight hours. |
6 |
We do not levy a security deposit, however, it is the group leader, parent or individual's responsibility to inform the crew of any damage caused. Any damage may be charged for, at the discretion of the operators. |
7 |
Animals are not allowed on board, unless it is a guide dog and by prior agreement with the operators. |
8 |
The boat is fully insured to carry passengers, but we suggest you take out personal insurance to cover the loss of baggage, money or personal belongings and personal injury. The operators will provide a safe environment, but are not responsible for guests' belongings. |
9 |
You will appreciate that the crew (2 people) will be operating the boat whilst cruising; therefore meals will be provided for guests at mutually convenient times. If you would like to “eat out” please advise the crew so that they may make the necessary arrangements. |
10 |
The boat crew have no responsibility to supervise guests. Leaders or parents must ensure that an adult supervises children under the age of 16 at all times (safety is paramount). Wherever necessary the crew must be informed of the group leader so that they may liase. |
11 |
No smoking or naked lights are allowed on board at any time. |
12 |
The boat is centrally heated and has TV/CD/DVD equipment on board. No other electrical appliances apart from hair dryers, portable games consoles, electric razors or medical equipment (agreed beforehand) may be taken or used aboard. |
13 |
Bedding, pillows or towels are not provided for during the cruise. Sleeping bags are most suitable for use, and a soft bag with your clothes and belongings for the few days is all that are needed. |
14 |
The operators may refuse to commence a trip, or ask guests to disembark during a trip if they consider that supervision is inadequate, or that they feel behaviour is likely to cause risk or injury to guests or damage to the boat, or if the behaviour of any guest causes offence to the public or fellow guests, or is liable to damage the reputation of the “Golden Cross” or “Birmingham City Mission”. |
15 |
The captain of the “Golden Cross” is responsible for the ultimate safety of his passengers; therefore his authority or decisions are to be taken as final. |
| Home | |
|
Frequently Asked Questions |
|
What is included? Your short break holiday includes full board accommodation with tea, coffee and soft drinks. Please bring your own bedding, pillows and towels, sleeping bags are best.
Dietary requirements?Please make sure you indicate on the booking form any special dietary requirements you may have.
What happens when I get to my departure point?On arrival the crew will greet you and arrange parking for your vehicle. A charge of £4.50 will be levied for parking. Arrival by 10am will ensure a prompt departure. Prior to leaving, a health & safety briefing will take place with the crew.
Where can we go?Birmingham itself has many places of interest to visit including the Sea Life Centre, Museums and Art Galleries, Symphony Hall and Theatres, the Bull Ring Shopping Centre to name but a few. Close by are Cadbury World and the Black Country Museum. It may be that you just wish to cruise through the local countryside. Cruising destinations will be limited by the duration of the holiday and the leisurely pace at which narrow boats travel. We will endeavour to meet your requests.
What are the sleeping arrangements?The crew quarters are at the stern of the boat, access through to the steering position is during day time only. Midships there is a double dinette with a small single bunk above. This area will sleep two adults and a child. Forward of the galley there is a double dinette. Separated by a screen is another double dinette, these two areas sleep four and would suit a family or small group. There is a guest bathroom with shower and toilet facilities (see gallery for photographs).
Can I book the boat for my own group/family or arrange a special holiday, which could mean a different variation to the cruise itinerary? Yes, you may book the boat for your whole group/family and by agreement with the operators, and subject to availability of the boat and crew. Variations to the cruise itinerary may be agreed.
Do I have to do anything? No, just relax if you want. However, participation in running the boat will be encouraged. Some groups may wish to be more active than others.
What if I can't swim? Safety is paramount on our boat, but lifejackets will be provided for anyone who needs them. A risk assessment will be sent to you with your booking confirmation for you to read and sign. Please bring it with you on the trip.
What time will we disembark on the last day? It is envisaged that subject to conditions you will leave the boat between twelve noon and one pm. |
|